Not Receiving Emails
If it appears that the recipient has not received an email notification, there are a few things you can do:
- Have the recipient check their spam/junk folder. Sometimes, the notification e-mail will end up in one of these folders.
- Ask the recipient to add 'noreply@mailbigfile.com' to the allowed websites in their security software or email filtering software.
If you're unsure how to add a mailing address to your whitelist, please see the below tutorials: