Problems Logging In

Ensure you are using the right email address and password. If you're unsure what these might be, please contact support@mailbigfile.com with the address you believe it to be.

Please ensure that cookies are enabled in your web browser.

Also ensure that there are no additional white spaces in either the email or password field as you enter your details. Any additional white spaces either at the start or end will cause the log in to fail.

Please use this page if you have forgotten your password.

Please use this page if you want to change your password.

View the video below for a quick run through video.